In the second colloquium of the new year, we welcomed Prof. ‘in Dr. ‘in Gertrud Oelerich and Prof. Dr. Andreas Schaarschuch (University of Wuppertal) for a guest lecture entitled “Basics and Perspectives of social pedagogical user research”. In a following dialogue, basic theoretical, methodical and methodological as well as research practice implications of socio-pedagogical user research with a view to the consequences of social services work were discussed.